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Leticia Murphy
Chief Executive Officer
Having co-founded the original company, New Jersey Sorting Company in 1984, Leticia now resides as Chairperson, leading U.S.-based organisation, The Millennium Group (TMG), into a nationally recognised full-service management company. Coming from a production mail background, Leticia maintains a steadfast vision on the founding principles of which TMG was built on; client loyalty, commitment to employees, and rewarding success has been the staple of Leticia’s leadership in her thirty-six (36) years with the organization.
Through the late 1980’s and early 1990’s, she was a formidable driver behind the commitment to begin TMG’s national expansion. Having a deep focus and understanding on production mail operations, Leticia knew that her experience would lend value to channeling TMG’s success throughout North America. She began to drive process with an eye on expense management and cost reductions for clients. She has been and continues to be an instrumental leader with major strategic investing, market expansion, and diversification of service offerings.
Today, Leticia continues to drive the business by challenging her TMG leaders to evolve and create market relevance. Leticia’s participative leadership style continues to be her biggest asset as TMG continues year of year growth.
Timothy P. Kerner
President
Now serving for over 30 years, Tim is responsible for guiding The Millennium Group, and The Millennium Group Office Services UK, as leaders in Office Service’s Facilities Management. Tim’s extensive office services experience has pioneered TMG from a local provider to the largest privately held Office Service Outsourcing company in the U.S. Tim leads TMG into the technology forefront by formalising Alliance partnerships with automation software offerings, integrating smart locker systems, implement security CBRNE processing, and the integration of Office Services into the real estate integrated platform (IFM). Tim has assisted corporations streamline workflow operations, introduce supply chain programs, integrate paperless technology, and introduce cloud usage solutions for corporate business services.
A graduate of York College of Pennsylvania and a retired Officer of the U.S. Army Reserve-National Guard, Tim has presented at national seminars/trade shows on leadership, industry benchmarking, security assessments jointly with the USPS Postal Inspection Service &FBI, as well as guest speaking at U.S. seminars to include: MailCom, National Postal Forum, IFMA Worldwide Workplace, NY/NY Postal Customer Councils, National Association of Purchasing Managers, National Association of Educators & Buyers, and the Florida Postal Customer Council. Tim has been featured in U.S. publications such as: MAIL: The Journal of Communication Distribution numerous times for leadership, security as it relates to bio/chemical preparedness, and future trends in outsourcing.
Tim has served on numerous U.S. boards to include the NJ Mail Systems Management Association, NJ Postal Customer Council, 28th Infantry Division Officer’s Council, Boys & Girls Club, and the YMCA. Tim is also a member of the National Guard Association, Marine Memorial Foundation, and the American Legion. He has been decorated with numerous military awards to include the 28th Infantry Division Officer of the Year, Army Achievement Medal, Army Commendation Medal, Army Meritorious Unit Citation Ribbon, Army Service Ribbon, and Meritorious Service Medal. Recently, Tim accepted an Advisory Board position with Smiota Inc., a global advanced delivery locker system & software delivery application.
Chris Trainor
Chief Financial Officer
Christopher Trainor is Chief Financial Officer of The Millennium Group, and The Millennium Group UK, as well as a member of the Board of Directors. A native of New York City, Chris graduated from St Joseph’s College and went on to receive his Master’s Degree from CUNY. After serving seven years as the Corporate Controller, Chris went on to become the Chief Financial Officer in 2007.
Chris is responsible for all of TMG’s and TMG UK’s Financial Functions and future Financial Strategies. In 2004 Chris engineered the corporate spin out of The Millennium Group and TMG Mail Solutions, paving the way for TMG to become a leader in the Office Services industry. More recently Chris, in close partnership with the rest of TMG’s executive council, closed a series of acquisitions expanding TMG’s service line to Document Management, Digital Print, and Logistics Services.
Frank W. Farnacci
Executive Vice President
Frank is a graduate of the State University of New York education system and began his career 28 years ago as TMG’s first Business Development Associate. Since that time, Frank has developed as an individual as well as driving the TMG business forward and with several promotions recognising his value in the industry affording him promotions to his current role. Frank has, and continues to establish channel partner markets to increase TMG’s market share and Revenue and propagates supplier partnerships to fully support client requirements. Frank has extensive experience in the mail services and document distribution facilities management industry which allows him to execute daily service compliance and quality monitoring through exiting strategies to continue growth. His focused expertise lies in outsourcing program development including staffing, automated processing systems, quality control and program compliance.
Currently leading The Millennium Group and The Millennium Group Office Services UK’s businesses Frank can focus on Business Development and Marketing strategies, to compliment how he has successfully engineered the opening of new markets throughout the U.S. He works closely with Operations leadership to ensure service delivery and execution. Frank is seen in the U.S. as a trusted advisor and industry leader where he has been featured in office services industry trade journals including MAIL: The Journal of Communication Distribution, MailStream and newsletters for the NY and NJ Mail Systems Management Association and the NY Chapter of the Association of Legal Administrators. Frank has been a key speaker at U.S. trade events such as: the National Postal Forum, The National Association of Educational Buyers, the Postal Customer Council of NY, the Institute for Supply Management, NY and NJ Chapter meetings of the Mail Systems Management Association (MSMA) and the National Association of College Auxiliary Services (NACAS).
Damien Webb
Head of UK and EMEA
Damien Webb, located in London, UK, leads Business Development and develops business solutions for TMG UK’s clients. He has over twenty (20) years of experience providing enterprise solutions and services, specifically in working on Document and Data-focused processes.
Damien specialises in Digital Transformation & Automation Technologies including; Digital Mailrooms, AI Data/Document Classification & Data Capture, Robotic Process Automation (RPA), Workflow, Scanning (distributed, centralized and mobile capture), Outsourced Digitation, Outbound Print and Print Management, as well as Onsite Managed services.
Merrick Colson
Senior Managing Director
Strategic Accounts
A Summa Cum Laude graduate from the Metropolitan State College of Denver, Merrick is a Certified Lean Six Sigma Green Belt (ICGB), and a Certified Mail and Distribution Systems Manager (CMDSM). A fifteen-year veteran of The Millennium Group, Merrick brings an unsurpassed level of expertise to office services management including responsibilities for the total document life cycle. In his 26 years of experience in outsourced facilities management and consulting, Merrick has held various progressive senior management positions. He has served on the executive board of the U.S. local PCC and as the National Vice President of Chapter Operations with the Mail Systems Management Association (MSMA). Merrick is a frequent industry speaker in the US at industry trade shows such as MSMA meetings and PCC functions. He is seen to be a market contributor and has been profiled in the U.S. publication, MAIL: The Journal of Communication Distribution and Mailing Systems Technology magazine.
Prior to his current position, Merrick was Director of Operations for The Millennium Group’s Western Region within the U.S. During his tenure, The Millennium Group has established its position as an industry leader in the western marketplace. He currently leads the operational service delivery team which allows in to focus on execution, expansion, strategic direction, and all customer-facing functions within its growing portfolio of clientele in the U.S.
Brian Guerriere
Director
Eastern Region Operations
Brian is a 34-year seasoned veteran of the outsourcing industry and is in his 10th year at the The Millennium Group. After attending St. John’s University, he began his career with Xerox where he spent 14+ years working his way up through the organization in New York and became the Operations Manager in Cleveland Ohio and during his tenure at Xerox, he participated in extensive leadership training. He returned to New York with a small independent company until he was asked to start up the business for what is now Ikon Management Services. While at Ikon, he not only established the foundation for operations but he also played a key role in attaining the early clientele which solidified the business in New York and New Jersey. After several successful years, he moved up and on to Archer/Oce Business Services where he stayed for 11+ years as Operations Manager and Assistant Director of Operations. During his tenure at Archer he was recognized for the development and implementation of standard operating procedures, best practices, and employee recognition programs, including a President’s Club for operations management for which he was a multi-year recipient.
Brian is currently the Director of Operations for the Northeast Region in the U.S., where he oversees TMG’s presence in the Eastern United States. Since becoming part of the TMG team, Brian has spearheaded numerous initiatives including the creation and implementation of a Site Manager’s training and Orientation Program. Brian continues to work with his world class team to emphasise employee development, succession planning, and superior customer service to help better the TMG brand.
Danielle Torres
Manager
Human Resources
Danielle Torres is an accomplished HR professional who began her career with The Millennium Group (TMG) and its affiliates in 2012. Throughout her tenure, Danielle supported TMG’s operations team in a true generalist capacity providing guidance in employee relations, performance management, talent acquisition, onboarding, benefit administration, compliance, and much more. One of Danielle’s most notable accomplishments with TMG includes the development of our HR Benefit website, which is a resource that gives employees convenient 24/7 access to all HR and company related information.
Danielle is known for her results-driven and detail-oriented performance, with demonstrated strength in leadership and effective communication. Currently, she focuses on implementing Human Resource Management and Talent Acquisition Strategies that enable TMG to attract, develop, and retain a high performing and motivated workforce. Danielle holds a BA in Psychology from Monmouth University and is certified in Human Resources Management through Pace University. She is also a member of the Society of Human Resources Management (SHRM) and is a SHRM-Certified Professional (SHRM-CP).
Dermot Murphy Jr.
Chief of Staff
A veteran of The Millennium Group’s Corporate Operations Management team, and holding an Executive Mail Center Manager (EMCM) certification from the US Postal Service, Dermot is another internally developed member of TMG’s Senior Leadership Team. His most recent roles included Operations Manager and Director of Quality where he led TMG’s launch of its Virtual Learning Center – an industry leading automated enterprise training portal. In 2017 Dermot was named Chief of Staff to bring together all operational, sales and administrative areas of the business to foster greater collaboration and efficient management thereof.
Dermot has over twenty-five years of distribution services and office services management experience. Prior to joining in 1996, Dermot worked in The Millennium Group founding organisation - New Jersey Sorting Company – facilitating and managing direct mail and fulfillment needs for major corporations and financial mailers in the New York City Metropolitan area. He started with The Millennium Group, in Business Development and then migrated to Operations as the business quickly grew. Dermot has led operations for The Millennium Group during its national expansion in markets including Florida, Texas, North Carolina, Virginia, Delaware and Pennsylvania. His strengths include enterprise services, multiple site operations, production print, shipping/receiving, legal document and operations management, automation, warehousing, mail screening, security protocols, records management and direct mail.